Virtual Resort Manager, (VRM) is a 100% telecommute company with employees spread across the United States. Our mission is to provide excellent vacation rental management software systems, marketing services, and customer support to an expanding client base. The company's software is inclusive of all aspects of reservations, front desk, housekeeping, maintenance, marketing analysis, financial analysis and record keeping as well as other back office management tools. Traditionally, a company would have to search out and retain the services of at least three separate vendors to supply this level of service. By combining services, VRM provides better service at a reduced cost and becomes the most logical and appealing choice for the client. In addition, the software is designed to provide the utmost in user friendliness, automates processes that would require manual input on other similar programs thereby decreasing the chance of human error and allowing realization of new efficiencies with existing staff.
The VRM officers and employees boasts a large, diverse wealth of knowledge. Our team knows what the customer wants and needs to be successful. We know the customer expects satisfying equipment, service, training, and follow-up. VRM has the means, the talent, and the resources to anticipate customer needs and exceed their expectations.
We maintain regular office hours Monday through Friday (ET) with 24 hour emergency customer support.
Virtual Resort Manager leads the industry with its automated trust accounting functionality. Our accounting systems are built according to the strictest Real Estate Commission policies in the nation. In fact, we were the only rental property management software approved for both short and long term by the North Carolina Real Estate Commission for many years. Designed around a matrix of fully customizable accounts, reservation funds are automatically distributed each night into appropriate accounts, where the money is ready for disbursement.
We get numerous questions at each trade show we attend. Do you have questions about VRM or our software? We are happy to answer any of those questions via a FREE DEMO. If you prefer, click below for a full list of our most frequently asked questions and their answers.